I just upgraded the firmware on my television. I have a Samsung plasma HP-T4264 (great television by the way) and it has a known issue that I have been too lazy to fix until tonight where the audio cuts out occasionally when connected via HDMI. The issue is easily fixed through a firmware upgrade, which I thought would be a pretty long, painful process since I would have to call customer service to obtain said firmware through email. I just completed the upgrade and it couldn't have been easier. This whole process took about ten minutes.
- Get television customer service number off Samsung website and call.
- Give them my information and explain my problem.
- Samsung tells me I need a firmware upgrade (which I already know from reading about my TV's problem a long time ago).
- Samsung emails me said firmware upgrade.
- Put said firmware onto USB thumb drive.
- Power on television and put thumb drive into slot (while praying I don't have a power outage).
- Navigate through menus to perform firmware upgrade-hit "yes" button.
- TV power cycles.
- Done.
Easy enough. Does TV look better now as well or is this just my mind playing tricks on me?
1 Comment:
i have the same TV and will probably need the fireware upgrade to clear up some blue static/blur that appears in the top right corner of the screen.
Can you save me the trouble of calling samsung and mail me the upgrade?
savetherobots at gmail
thanks!
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